Privacy Policy

Information Collection and Use

IPWParts.com recognizes your right to confidentiality and is committed to protecting your privacy. We are the sole owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. IPWParts.com collects information from our visitors at several different points on our web site.

Personal Information
We request and store contact information from customers (specifically: name, phone number, e-mail, billing, and shipping addresses) and financial information (such as credit card numbers, expiration dates, and tax status). This data is collected for billing purposes and to fill your orders. If we have trouble processing an order, this information is used to contact you.

IPWParts.com may store and process personal information to better understand your needs and how we can improve our products and services. We may use that information to contact you regarding your IPWParts.com order fulfillment, or to notify you about future promotions.

To provide you with the best shopping experience possible, we also gather information about our customers' shopping patterns. This includes the frequency with which they visit our site, the length of those visits, and the kinds of products they shop for.

Sharing Information
Personally identifiable information will not be given, rented, loaned, or sold to any other third party, unless we are legally required to do so, as described below. We may share non-personal, summary, or aggregate customer data with other third parties.

Change, Update or Deactivate Account
If you are an ePartConnection customer and need changes made to your account, please call us or send us email and we'll do our best to accommodate you. To deactivate your account, please contact Customer Service by clicking here.

Security

To provide the highest level of protection for your personal and financial information, we employ security measures that meet or exceed industry standards. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The personal information and credit card information you enter are encrypted using secure socket layer (SSL) encryption technology before being transmitted over the Internet. Credit card information is securely stored in a database that is separate from our Web site and not directly connected to the Internet.

Cookies

In order to provide our customers with the best possible shopping experience at IPWParts.com, we use a feature on your Internet browser called a "cookie." Cookies are small files created on your computer’s hard drive. We use cookies to let us know that you are a prior customer. We also use cookies to retrieve certain information previously provided by you to IPWParts.com, so you will not need to reenter this information every time you visit the site. We will not use cookies to store personal information and/or credit card numbers. Cookies by themselves cannot be used to find out the identity of any user. Until you specifically tell us, we will never know who you are, even though we may assign a cookie to the browser on your computer.

With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or Help screen to learn more about these functions. With cookies blocked or disabled, you will be able to browse for parts and related items on the IPWParts.com site, but you cannot actually purchase them. You also cannot use the Diagnose function with cookies disabled.

External Links

This site contains links to other sites. IPWParts.com is not responsible for the privacy practices or the content of such Web sites.

Required Disclosure

Although IPWParts.com makes every effort to preserve your privacy, we may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Notification of Changes

IPWParts.com reserves the right to modify its privacy policy. If we decide to change our privacy policy in any material respect, we will post those changes on our home page so our guests are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner that is materially different from that stated at the time it was collected, we will notify customers via e-mail. Customers will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, we prefer that you contact us via our e-mail form for our records:

Customer Feedback
 


Effective - May 1, 2007


This statement discloses the privacy practices for the IPWParts.com web site. This policy statement answers the following questions:

1. What personally identifiable information of yours or third party personally identifiable information that is collected from you through the web site

2. The organization collecting the information

3. How the information is used

4. With whom the information may be shared

5. What choices are available to you regarding collection, use and distribution of the information

6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under IPWParts.com control

7. How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact Customer Service.


Home | Product Lines | Connectivity | News | About | Contact Us | Legal | Jobs | RGA Form

Please report problems with this site to our Webmaster